Report Road Hazards

Where to call if You See a Hazard on City Roads

24-hour emergency Dispatcher: 604-270-8721
Non-emergency line: 604-244-1262
Non-emergency form: Customer Feedback

The City takes pride in being as proactive as possible to avoid interruption of service. However, if you notice things such as trees blown over on the roads, street lights out, or if a traffic sign is damaged, missing, or not functioning for example, please call the non-emergency telephone number and provide the following information:

  • Location - where the hazard is located (address, street, etc.)
  • Type of hazard - trees, sign, lights, median, etc.
  • Condition of hazard - what is wrong to ward off future hazards

Public Works staff will respond promptly to the notification you provide.

The City of Richmond would like to thank you for helping us to strive toward our vision of being the most appealing, livable and well-managed City in Canada.