Contact Us
General Inquiries
Submit an inquiry infocentre@richmond.ca
604-276-4000
City Hall6911 No. 3 Road
Mon-Fri, 8:15am to 5:00pm
24-hr drop box at west entrance
Report a Problem or Request a Service
Submit a service request 604-270-8721 - 24 hours
Works Yard Dispatch
Public Works Service CentreWorks Yard Dispatch
5599 Lynas Lane
Mon-Fri, 8:00am to 4:00pm
Emergencies
- Police, Fire, or Ambulance: call 911
- City emergencies (broken water main, downed trees, traffic signals, icy roads): call 604-270-8721 - 24 hours
- Not sure who to call? Visit the Who to call in an emergency page.
Find a Department or Service
- Frequently Called Numbers: Find direct phone numbers for our most frequently called services and departments.
- City Departments: Find department phone numbers, email addresses, and mailing addresses.
- Service Directory: Find phone numbers for over 500 City services, listed listed alphabetically.
- City Facilities: Find locations and contact information for City facilities, including community recreation centres, fire halls, the recycling depot and more.
- Looking for a specific staff member? Call 604-276-4000 to be redirected.
Contact City Council
- Email: mayorandcouncillors@richmond.ca
Emails sent to the Mayor and Councillors are processed through the City Clerk's Department - Phone: 604-276-4123
- For individual contact information, visit the Mayor and Councillors page.
Website or Online Services Feedback
- Submit feedback about the City website or other online services (content issue, MyRichmond support, questions about online services, site down or technical problem)