Report a Problem or General Inquires
BC Society for the Prevention of Cruelty to Animals (BC SPCA)
To report a problem or make a general inquiry:
BC SPCA RichmondAnimalServices@spca.bc.ca
604-709-4668
Phone line hours: Mon-Sun, 7:00am-9:00pm including Statutory holidays.
After hours, call the RCMP Non-Emergency line at 604-278-1212.
Other Concerns
Report a Coyote Sighting
Visit Coexisting with Coyotes which tracks and assesses coyote behaviour.
If a coyote displays aggressive or threatening behavior, report immediately to the BC Ministry of Environment Emergency Call Centre at 1-877-952-7277.
To report aggressive coyote that does not show fear of humans, or to report someone feeding or intentionally attracting coyotes, or to report an injured coyote, call the BC Conservation Officer Service at 1-877-952-7277. Further Information from the BC Conservation Service on avoiding or dealing with encounters with coyotes is available online on their website.
Additional Resources
- Check out these tips from the BCSPCA on coexisting with urban coyotes.
- Learn more about Coyotes in the Greater Vancouver Area by visiting the Stanley Park Ecological Society website.
Barking Dogs
The Noise Regulation Bylaw prohibits any kind of sound made by a dog, continually, sporadically or erratically, for any period in excess of thirty minutes.
To report a barking dog, call the BC SPCA at 604-709-4668.
The City does not enforce individual strata bylaws. Your concerns regarding barking dog noise must be taken to your strata council or your property management for investigation and enforcement. A strata is self-governed and the council may create, maintain and enforce their own bylaws.
Removal of Dead Animal on City Property
To report a dead animal on City Property, contact the BC SPCA at 604-709-4668 Mon to Sun, 7:00am to 9:00pm. After hours, call the City's 24 Hour City Emergency Line at 604-270-8721.
Cruelty to Animals
To report cruelty related complaints, contact the BC SPCA at 604-709-4668.
Wild Animals on Private Property
- BC SPCA will respond if an animal is injured. Call 604-709-4668.
- For nuisance animals such as skunks, racoons, squirrels or possums call a private pest control company for assistance.
- For more information on rat and mice management, contact the City's 24-Hour Hotline at 604-276-4316 or submit an email to EnvSustainability@richmond.ca.
- If you have general questions or concerns regarding wild animals, call the provincial Wildlife Conservation Officer in Surrey.
- To report wild animals at large or the feeding of wild animals, contact BC Wildlife Services at 1-800-663-9453.