Emergency Shelters

Richmond House Emergency Shelter

The Richmond House Emergency Shelter, located at 12040 Horseshoe Way, provides temporary accommodation, meals and practical supports for people experiencing homelessness. Pets and couples are welcome. The shelter is operated by the Salvation Army, Richmond and is the result of a partnership between the City of Richmond, The Salvation Army and BC Housing. Visit Richmond House Emergency Shelter or call 604-276-2490 for more information.

If you are looking for a shelter bed, call or text 2-1-1 for information on shelter beds and services in the Lower Mainland. BC211 also provides daily Shelter Lists with details on available beds and mats for individuals of all ages.

Extreme Weather Response for Winter 2023/2024

For the 2023/2024 winter season, the City is partnering with local service providers to open one Extreme Weather Response Shelter and one Winter Warming Centre. On nights of extreme cold, these spaces provide a place for individuals experiencing homelessness to rest, have warm drinks or snacks, and access referrals to other services.

Both locations will be activated on nights of extreme cold during the winter season from 7:00pm to 7:00am. They will provide safe indoor spaces, away from the elements when the health of people experiencing homelessness could be threatened. 

For additional information please contact Richmond House Emergency Shelter at 604-276-2490 or the Drop-in Centre at 604-644-1418.