Five Ways to Contact Us

Customer Feedback

In order for our staff to enjoy the holiday season with thier families, we are closed from December 24th on, and will reopen Tuesday, January 3rd. If this is an emergency, pease call the City of Richmond Worksyard at 604-270-8721. All other enquiries will be answered when we reopen.

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Call our 24/7 Emergency Numbers
For all items listed below (except an illegal dumping) please contact the City immediately by calling: 604-270-8721

Water & Sewers
  • Dirty Drinking Water
  • Low Water Pressure
  • Broken Sewer Line
  • Broken Water Main
  • Water Leaking/Bubbling
  • Flooding
Roads & Traffic
  • Electrical Wires Exposed
  • Stop Sign Missing
  • Traffic or Street Lights Out
  • Dangerous Potholes
  • Road Obstruction
Community Bylaws
  • Illegal Tree Cutting in Progress
  • Illegal Dumping in Progress 604-278-1212

For other urgent matters please see:
Who to call in an Emergency