Customer Feedback

Question or Comment about the City Web Services

Use this form if you have questions or feedback regarding this website or other City services provided on the Internet.

If you are wishing to submit a different type of request, please check out our other forms.

Please be descriptive in your comments and/or concerns.
(eg: www.richmond.ca/home)
If your question or comment is about a technical problem with one of our web or Internet services this will assist us in diagnosing the problem.

Is there a picture or screenshot you can show us of the problem? (Optional) Maximum image size is 10mb for all images combined.
jpg, gif, bmp files only please.

Upload/Manage Attachments
Personal Information:

Personal data is collected only for the purpose of following up on your submission. Information will be secured and handled in accordance with the Freedom of Information and Protection of Privacy Act.

This information will be kept confidential, in compliance with the terms of the Freedom of Information and Protection of Privacy Act.



e.g. 604-333-8888




*note: you will still receive automated email messages keeping you up to date on your case status.
Remember Me - Optional
If you would like to, and if you haven't already done so, you may type a password in now, and in the future, you can use this password to login. This will save you from having to re-type all your contact information each time you submit a case as well as keep all your cases accessible.


Maximum 15 characters