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Emergency Preparedness

Emergency Notifications

Richmond BC Alert
 Register today for the City’s new Emergency Notification System. Richmond BC Alert, newly launched in May 2021 and hosted by Everbridge, informs subscribed users of imminent emergencies or disasters that may impact Richmond such as earthquakes, floods, fires, hazardous material spills and other emergencies. Alerts may include information about evacuation orders, where to go for support during an emergency (i.e. location of reception centres) and additional information about potential threats to public safety or the community.

How to Subscribe to Richmond BC Alert:
Important: Residents who subscribed to the Richmond BC Alert system prior to May 13 2021, must re-subscribe to continue receiving emergency notifications.

For additional support on how to successfully set up your profile download:
PDF Document Richmond BC Alert: Sign up Guide & Frequently Asked Questions (FAQ’s) 
  1. Register for a MyRichmond account.
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  2. From within the MyRichmond web portal, navigate to "Other E-Services" or click on the button below to be redirected to the Richmond BC Alert page. This is where you would set up Richmond BC Alert profile by specifying your contact details and the type of notifications you would like to receive.

SUBSCRIBE Today

Residents can also subscribe to Richmond BC Alert by completing the PDF Document Offline Richmond BC Alert Registration and emailing it to emergencyprograms@richmond.ca, or by dropping it off at Richmond Fire-Rescue Fire Hall No. 1, located at 6960 Gilbert Ave in Richmond.

Residents May Register:
  • Three email addresses, four phone numbers, two SMS numbers, and one Text Telephone (TTY) number to their profile. To ensure everyone in your household receives the information, residents are encouraged to provide multiple contact details and to select multiple notification methods.
  • There is no cost to subscribe, standard message and data rates may apply, and receipt and formatting of the notification is dependent on the telephone and email provider.
  • Multiple City of Richmond addresses to receive targeted notifications for specific geographic areas within the City
Contact Information
If you have any questions about Richmond BC Alert, email emergencyprograms@richmond.ca
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