City Hall reopens for tax payments only – and no cash
04 June 2020
The City of Richmond will reopen City Hall to the public commencing Monday, June 8 but only for the receipt of tax and utility payments and only for people paying with cheques, debit or credit cards.
Over 80,000 tax notices were issued recently and payment is due on or before Thursday, July 2. People are encouraged to pay by that date to enable the City to keep vital services in place to support community needs during these challenging times.
While many residents submit their payments online or by cheque, some prefer to pay through a City cashier. To meet the needs of those taxpayers, the City will reopen the City Hall cashier area to the public from Monday, June 8 for payments only.
Business hours will be Monday to Friday from 8:15 a.m. until 5:00 p.m. and anyone coming to City Hall will be required to strictly follow physical distancing guidelines and adhere to entry and exit rules.
It is important to stress that cash will NOT be accepted for any form of City payment. This is in keeping with earlier COVID-19 protocols to eliminate the handling of cash at this time. Anyone wishing to pay their tax or utility bill with cash will have to do so at their financial institution.
To avoid line-ups, people are encouraged to pay online through their financial institution or the City website, or by cheque mailed to the City or placed in the City Hall drop box which remains open 24/7. Do not deposit cash into the drop box as it will not be processed. Service fees apply for credit card payments.
To assist those facing challenges due to COVID-19, the City has extended the penalty period for taxpayers this year. Anyone who has not paid their property taxes, claimed their home owner grant (if eligible) or successfully applied to the BC Property Tax Deferment Program by September 30 will be subject to a 10 per cent penalty after that date.
Information on the City of Richmond property tax payment process and options can be found at www.richmond.ca/tax. Tax or utility enquiries can be made by phone to the City Tax Department at 604-276-4145 or via email to firstname.lastname@example.org. Detailed information and eligibility requirements for the BC Property Tax Deferment Program are available on the Provincial website at www.gov.bc.ca/propertytaxdeferment.