The role of the Community Bylaws Department is to lead, assist, or partner with other agencies to ensure that the City's various bylaws are complied with for the overall safety of the community.
Community Bylaws staff investigate complaints regarding alleged bylaw infractions, liaise with those found to be in non-compliance, and work with residents and/or businesses impacted by such issues to attain voluntary compliance. The City’s approach to bylaw enforcement is progressive in nature with the objective of obtaining regulatory compliance through education, mediation, progressive enforcement, and prosecution should issues of non-compliance not be addressed in a timely manner.
Bylaw Liaison Officers address issues such as: Unsightly Premises; Zoning (Land Use); Building and Vehicle for hire (towing); and Short Term Rentals. Officers also address Water Sprinkling Regulations during the summer. Tow permits for private parking lot are processed by this group. In addition, the City’s Soil Bylaw Officer addresses issues related to soil deposition and removal for all lands in the City.
The Parking section's purpose is to enhance the City's safety and reduce liability risks through the enforcement of the City’s parking and traffic related bylaws.
Bylaw Liaison Officers address non-moving traffic violations on City streets and lands. Officers address double parking; road obstruction; fire hydrant obstruction; parking by yellow curbs; driveway encroachment; parking in no stopping zones on major arterials and fire lanes; crosswalk encroachment; blocked sidewalks; parking facing traffic; construction zones; unlicensed vehicles; abandoned vehicle removal; unattached trailers; and unauthorized parking in public handicapped stalls. Officers also assist the public by providing directions to those who are lost; and offer assistance to those whose vehicle may have broken down.