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The Strategic Management Plan outlines a vision-driven strategy for the City of Richmond to manage change. Together, the vision, mission, and core values which follow provide the anchor for organizational priorities, strategies, and actions as set out in this document.
The Vision
The Vision statement for the City of Richmond is meant to provide a clear image of where the organization is heading over the next decade or two. It is meant to capture the spirit of the organization and to inspire its workforce and partners to work towards a vibrant future. The vision reflects the hopes for the City of Richmond for the future.
Our Vision is . . .
For the City of Richmond to be the most appealing, livable, and well-managed community in Canada.
Key Vision Components
The key components of this vision are the attributes "appealing", "livable", and "well managed". As part of the Strategic Planning process, input was gathered from a broad base of staff to clarify these concepts within the City's vision statement.
The Mission
The Mission statement for the City of Richmond is meant to define the purpose of the organization. It defines why the organization exists, who the City serves, and how it will go about providing service. It also establishes some priority areas for service delivery.
Our Mission is . . .
To protect and enhance the City's livability and economic well-being for current and future generations through:
- Visionary leadership and responsible decision making
- Accountable and sustainable fiscal practice
- The development of a unique and beautiful city
- Product and service excellence and efficiency
- Community consultation
The Core Values
The Core Values for the City of Richmond are the collective conscience of the organization. They define the basic principles by which the City operates. They govern the way the City makes decisions, how we interact with others, and how we conduct ourselves.
Our Core Values are . . .
We are committed to:
- People
- Excellence
- Leadership
- Team
- Innovation
Our Belief in People
- Being respectful and sensitive to human needs and dignity
- Focusing on the customer
- Involving the community
- Supporting and encouraging staff growth and development
- Supporting and appreciating efforts and successes
Our Pursuit of Excellence in Everything We Do
- Practising continuous improvement in our people, products, services, and accomplishments
- Taking responsibility for ourselves and our work
Quality Leadership
- Demonstrating honesty, integrity, and respect
- Promoting visionary leadership at all levels
- Communicating openly
The Power of Team
- Encouraging the power of team and cooperation throughout the organization
- Building on strengths and collective knowledge
- Focusing on a common goal
- Demonstrating concern for fellow team members
Innovation
- Challenging the status quo, assumptions, systems, and the way we do things
- Taking well-managed risks and unleashing creativity
- Learning from others and from past experiences
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