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Contacts

Who Do I Call?

Responsibility for environmental issues is divided among various local, regional, provincial, and federal agencies. The following list should help you reach the right source of help.

 Inquiry

 Contact Agency

Contact  Information

Air Quality

Report air quality complaints

Metro Vancouver 604-436-6777

Health-related concerns (e.g., dust, odours, etc.)

Richmond Health Services 604-233-3150

Composting

Purchasing a compost bin

City of Richmond: Environmental Programs
604-276-4010

How to compost?

Metro Vancouver

604-736-2250

(Compost Hotline)

Contaminated Soil

 

 

Provincial Government: Ministry of Environment

604-582-5200

Environmental Health

 

 

Inquiries

 

Richmond Health Services

604-233-3150

Environmental Sensitive Areas

 

 

Including obtaining development permits for working in or adjacent to an ESA

City of Richmond: Policy and Planning Department

604-276-4200

Nature Park

 

 

 

City of Richmond: Richmond Nature Park

604-718-6188

Noise

Airport-related noise

Vancouver Airport Authority

604-207-7097

Noise originating from City activity

City of Richmond: Engineering Department

604-276-4189

 Other noise

Richmond Health Services

604-233-3150

Recycling

City recycling services, including recycling depot information 

City of Richmond: Environmental Programs

604-276-4010

How to recycle a certain material (e.g., paint, tires, batteries, etc.)

Recycling Council of BC

604-732-9253

(RCBC Recycling Hotline)

Spills and Pollution Incidents

 Emergency spills
City Emergency Services 911
 Non-emergency spills, Illegal
 dumping, discharges, littering

City of Richmond: Public Works Dispatch

604-270-8721

 (24 hour service)

Stewardship Opportunities

Partners for Beautification (adoption programs)

City of Richmond: Parks Department

604-244-1208

Trees

Concerns of trees on private property

City of Richmond: Community Bylaws 604-247-4684

Concerns of trees on City property

City of Richmond: Parks Department

604-270-8721

 (24 hour service)

Water Services

 

 

Drinking water health-related concerns

Richmond Health Services 

604-233-3150

Water sprinkling restrictions

City of Richmond: Water Services Department

604-276-4355

(Sprinkler Use Information Line)

Other water servicing inquiries

City of Richmond: Public Works Dispatch

604-270-8721

(24 hour service)

Wildlife

 

 

Wildlife inquiries

Provincial Government: Ministry of Environment

604-582-5200

Other

 

 

Environmental Inquiries

City of Richmond: Customer Service

604-276-4000