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Before an Emergency
Emergency Telephone Numbers
These emergency telephone numbers are only to be used in the event of an emergency. For Police, Ambulance and Fire dial 9-1-1. Have the following information ready when calling 9-1-1:- Who you need - Police, Ambulance and/or Fire
- What the emergency is - please be as specific as possible
- Location of emergency - exact address and cross street
- Your name
Remember that you should always hang up LAST in case the dispatcher needs additional information from you.
If you call 9-1-1 by accident, please stay on the line so the dispatcher knows it was a mistake.
Keep the following information near all the telephones in your home and make sure everyone in the family knows the procedures of calling for help:
- Your home address
- Your home telephone number
- Cell phone numbers
- An emergency contact person - preferably someone who lives out of province
Here are some other useful emergency telephone numbers:
| Public Works Dispatch | 604-270-8721 |
| Poison Control | 604-682-5050 (Lower Mainland) 1-800-567-8911 |
| BC Hydro | 1-888-769-3766 |
| FortisBC | 1-800-663-9911 |
| HealthLink BC | 8-1-1 |
| Richmond Crisis Line | 604-279-7070 |
| Richmond Hospital | 604-278-9711 |
| Environmental Emergencies | 1-800-663-3456 |
| Marine Emergencies | 1-800-567-5111 |
