About Recreation

Program Registration

Starting Tuesday, July 26, register for Fall parks, recreation and culture programs.

Registration start dates and times are:

Tuesday, July 26, 8pm: Aquatics ONLINE only
Tuesday, July 26, 10pm: All programs ONLINE only
Wednesday, July 27: All programs in person and Call Centre

 Recreation Programs - Online Registration

Help us reduce our environmental footprint by viewing the guide online.

To Register
You will need:

  • Family PIN and Client Number: If you don not already have your numbers, please call 604-276-4300 or drop by your local recreation facility
  • Barcode numbers from the Recreation and Culture Guide,  e.g.
    Feb 24   W   7:30-11:00pm   $14/1 sess   1565407
  • Amex, Visa or Mastercard number and expiry date.  Note: charges for payment on your credit card statement will appear as the City of Richmond.

Register one of three ways:

  • Online 24 hours a day, 7 days a week at www.richmond.ca
  • Call the Registration Call Centre at 604-276-4300, Monday to Friday, 8:30 am to 5:30 pm
  • In person at recreation and cultural facilities

For further assistance, click on the Help tab on the registration page, email reghelp@richmond.ca or call 604-276-4300.

Client ID and PIN
If you do not have a Client ID or PIN, call 604-276-4300 for help Monday to Friday, 8:30 am to 5:30 pm.

Payment Options
Register online or by phone using Visa, MasterCard or American Express.
Debit, cheque and cash are also accepted when registering in person.

Refunds, Withdrawals and Transfer Guidelines
We encourage customers to contact the Registration Call Centre, Monday to Friday, 8:30 am to 5:30 pm to receive a refund or to withdraw or transfer from a class or program. Customers may choose to contact the facility offering the class if withdrawing outside of Registration Call Centre hours.

Please note: refunds, withdrawals and transfers cannot be processed online.

For further guidelines, open PDF Document Refund, Withdrawal and Transfer Guidelines.

Parental Consent Form

Download the PDF Document Parental Consent Form.

Arena and Aquatic Schedules and Sport Field and Rental Information
Call 604-276-4300 to speak to a Registration Call Centre Customer Service Agent Monday to Friday, 8:30 am to 5:30 pm.