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Richmond Service Directory

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Using the Directory
This Directory provides contact information for over 500 City services, as well as frequently requested contact information for our government partners. The services are organized in an alphabetical subject index. You may

  • select from a list of terms by clicking on a specific letter below, or
  • search for a subject by keyword using the Directory Search.
Browse and Search Tips
Click on a letter in the A-Z bar to see all directory listings beginning with that letter in a browsable list.

If a "web site" link is provided, click to visit a City web site with more information about the department or service referenced.

Enter search terms in the field provided. Search is not case sensitive. Results will be shown in a browsable list format.
For best results, try the name of the service first. If you're looking for "Plumbing Inspections", type the entire phrase rather than just "inspections."
To search, you may have to experiment with different key words, i.e. arenas or rinks, pools or aquatics.

Can't Find a Listing
If you are unable to locate the service you are looking for please contact our Information Centre.

Other Contact Resources
You may contact anyone listed in this directory for assistance, or if you prefer to report a problem or request a service online, you may use our Customer Feedback Form to do so.

If you are looking for a contact for an emergency situation please see Who to Call in an Emergency.

For a list of contacts organized by department go to the main
Contacts page and browse through the Department contacts listings in the menu.

Information Quality Disclaimer
We are committed to maintaining accuracy of the directory information; however, phone numbers, e-mail and web site addresses are dynamic and can change frequently. If you encounter a problem, please let us know. Submit your comments, questions or change requests using our Contact Form.